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Enjoy Reading BUSINESS SECRETS That I learned during 20 years of professional Journey, Will Help to take you to another place in your career

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— About

Dr.Omnia Negm

She is a Customer & Patient Experience Consultant, Advisor, and Instructor, with over 26 years of experience in designing, enhancing, and transforming customer and patient journeys across organizations.

Dr. Omnia specializes in delivering data-driven strategies, operational excellence, and measurable results that improve satisfaction, loyalty, and sustainable business growth across the Middle East and North Africa region.

  • Education & Certifications
  • -Doctorate in Business Administration (DBA) – Swiss School of Management

  • -MBA in Marketing – Arab Academy for Science, Technology & Maritime Transport (AAST)

  • -Lean Six Sigma Black Belt (LSSBB)

  • -COPC Registered Coordinator

  • -Professional Assessor – Customer Institute

  • Current Roles
  • -Vice President – Engagement & Experience, XM Global

  • -Board Member – Arab African Council for Awareness (AACA)

  • -Board Director – Customer Institute

  • -Member – Global Goals Connections (GGC)

Omnia Negm

20
Years of
experience
500+ Happy Clients
10+ Courses
100% Support
Explore

Services i provide for my clients

I can help you in this particular areas.

Create your future

Basic business skills needed to join your dream job

- Soft skills
- Communication skills
- How to write CV
- Tips and tricks for interviews
- Basic call center, sales, HR

Get this course

Create your future

Basic business skills needed to join your dream job

- Soft skills
- Communication skills
- How to write CV
- Tips and tricks for interviews
- Basic call center, sales, HR

Get this course

Road Map Program

Many types of Management for employees who want to take step forward in their career path

- Quality management
- Process management
- Leadership skills
- Performance management
- Customer experience

Get this course

Road Map Program

Many types of Management for employees who want to take step forward in their career path

- Quality management
- Process management
- Leadership skills
- Performance management
- Customer experience

Get this course

Business secrets

Consultation for start-up companies

- How to set strategy
- Business analysis
- Design Process
- Business plan
- Customer data base

Get this course

Business secrets

Consultation for start-up companies

- How to set strategy
- Business analysis
- Design Process
- Business plan
- Customer data base

Get this course
Testiomonials

Results I have helped create

Hear out what my clients say about me.
Unique Course

Why this course is unique

Tell us please

Personal Development

  • Achieve personal and career goals
  • Advance in your career
  • Improve your strengths and talents
  • Better yourself
  • Find fulfillment and satisfaction

Career Development

  • Be an active listener
  • Work well with others
  • Work through challenging situations
  • Be committed to and passionate about your job
  • Believe in yourself
  • Adapt to change

Business Development

  • Business Analysis
  • Formulate a Strategy
  • Design Process
  • Create Business Plan
  • Problem Solving
  • Decision Making

What You’ll Learn

alot of other things.
Personal Development
  • Achieve personal and career goals
  • Advance in your career
  • Improve your strengths and talents
  • Better yourself
  • Find fulfillment and satisfaction
Career Development
  • Be an active listener
  • Work well with others
  • Work through challenging situations
  • Be committed to and passionate about your job
  • Believe in yourself
  • Adapt to change
Business Development
  • Business Analysis
  • Formulate a Strategy
  • Design Process
  • Create Business Plan
  • Problem Solving
  • Decision Making
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